smartenit #5010A Failure after 10.5 Months

Comments and suggestions on the EZFlora irrigation controller

Moderator: Justin

pkauf
Posts: 1
Joined: Sat Mar 12, 2016 4:18 pm

smartenit #5010A Failure after 10.5 Months

Postby pkauf » Mon Mar 14, 2016 1:33 pm

I have a EZFlora 5010A Insteon Sprinkler controller that failed about a week ago. LED will not come on, won't reset, etc. How do I get it repaired/replaced under warranty? Bought it from Smart Home.

Justin
Moderator
Posts: 146
Joined: Thu Oct 29, 2009 3:34 pm

Re: smartenit #5010A Failure after 10.5 Months

Postby Justin » Mon Mar 14, 2016 1:50 pm

Hello pkauf,

Thank you for your inquiry and I'm sorry to hear that your EZFlora has failed to work as expected.

Our warranty information is on our website here - http://smartenit.com/warranty_and_returns/

I'll private message you with an RMA number to send your device in with...just be sure to have your contact information in the box and a copy of your original invoice from Smarthome.

Best regards,

Justin


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