Messenger Device?

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dgreenb
Posts: 69
Joined: Thu Feb 21, 2008 9:21 pm
Location: Austin, Tx

Messenger Device?

Postby dgreenb » Wed Feb 12, 2014 8:15 pm

Does the messenger currently work? I thought it would be nice to send myself an email under certain conditions, but my initial tests don't seem to do anything. Is there any setup I need to do that I'm missing?

Thanks!

Dhawal
Posts: 260
Joined: Wed Nov 09, 2011 2:18 pm

Re: Messenger Device?

Postby Dhawal » Thu Feb 13, 2014 10:07 am

Yes, the messenger does work, it can only be added to an Effect in the Wizard, what kind of a wizard do you have?

Try a simple test to see if its the messenger not working or its the Wizard not working properly. I will an updated firmware soon to resolve some Wizards issues that got introduced recently.
Regards,
Dhawal
dhawal.d@smartenit.com
(949) 429-3303

dgreenb
Posts: 69
Joined: Thu Feb 21, 2008 9:21 pm
Location: Austin, Tx

Re: Messenger Device?

Postby dgreenb » Thu Feb 13, 2014 7:33 pm

I had a test message sent to myself in my "Sunrise" wizard. The other actions performed correctly -- the path lights turned off, etc -- but I didn't receive any email. I'll try a couple other wizards and see if I can find any that work.

Rwilson
Posts: 3
Joined: Wed Nov 19, 2014 5:04 pm

Re: Messenger Device?

Postby Rwilson » Sun Nov 23, 2014 2:28 pm

I also cannot get the messenger service to work. I created a test wizard, just a simple, when the light comes on send email. I tried both texts and email, no joy. The app does say the wizard was triggered, but I don't receive anything.

Ron

Dhawal
Posts: 260
Joined: Wed Nov 09, 2011 2:18 pm

Re: Messenger Device?

Postby Dhawal » Tue Nov 25, 2014 12:17 pm

Hi,
Can you please check your Junk and Spam folders, the email is sent by Messenger@smartenit.com. You may also want to add that email address so your email service does not send it to spam.

Let me know if you are still having trouble with this.
Regards,
Dhawal
dhawal.d@smartenit.com
(949) 429-3303

Rwilson
Posts: 3
Joined: Wed Nov 19, 2014 5:04 pm

Re: Messenger Device?

Postby Rwilson » Thu Nov 27, 2014 10:10 am

I checked all of the spam filters, nothing there. It does seem to be sending emails about 70 percent of the time, but it is not completely reliable. I cannot get it to send a text to me at all. I am using Verizon vtext and it should be pretty straight forward, but I never receive any.

Dhawal
Posts: 260
Joined: Wed Nov 09, 2011 2:18 pm

Re: Messenger Device?

Postby Dhawal » Mon Dec 01, 2014 11:15 am

Hi Ronald,

Could you please email me a screenshot of the Wizard that has issues. Thanks.
Regards,
Dhawal
dhawal.d@smartenit.com
(949) 429-3303


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